01The operating layer for security control rooms
The control room,in one place.
Baken connects your community reports, plate alerts, alarms and vehicles — and puts the next action in front of your operator.
Map data © OpenStreetMap contributors
Five screens.Forty WhatsApp groups.One operator.
South Africa built the sensors. Nobody built the layer that makes sense of them.
Every signal.
One picture.
A human decision.
Every message is read.
Three WhatsApp reports about one car become one incident.
01Read
Every message is read.
Three WhatsApp reports about one car become one incident.
02Connect
Every incident is placed.
Matched on the map to your clients and your nearest unit.
03Prepare
The next action is drafted.
With its reasons on screen, ready to check.
04Approve
Your operator decides.
Nothing is dispatched without them. Every decision is logged.
Intake. Trace. Query. Ledger.
01Community reports
Reports become incidents.
Residents report to your own WhatsApp line. Baken reads each report, merges duplicates and places it on your client map.
02Plate alerts
Plate hits meet your client map.
When a plate alert fires, Baken shows which clients sit on the vehicle's route, and the nearest unit.
03Ask the control room
Ask the control room anything.
Plain-language questions across every feed. Every search needs a reason, and every answer shows its sources.
04Reports and audit
Every shift on record.
Baken writes the shift handover and the monthly client report. A person checks and signs.
No new cameras. No new radios.
Baken reads the systems you already run and sits beside your alarm software. It never replaces it.
Your feeds
- WhatsApp line
- Client records
- Vehicle GPS
- Plate alerts
- Alarm CMS
- CCTV events
Read · Connect · Prepare
Approves every action
Once approved
- Dispatch
- Patrol alerts
- Reports
Audit layer · every query, view and export logged
Built to be audited.
Hosted in South Africa. Every query logged with a reason. POPIA-ready from the first shift.
Read the PSIRA and POPIA statement- 01Data location
- Hosted in a South African cloud region.
- 02Purpose
- Every search needs a reason code.
- 03Human in the loop
- A person approves every dispatch, message and report.
- 04No profiling
- Urgency is scored on behaviour, place and vehicles. Never on appearance.
Built in Cape Town, for the night shift.
- Owner / MD
Respond first. Keep the client.
- Control-room manager
A quieter night shift.
- Operator
You decide. Baken does the legwork.
- CID manager
Accountable safety, on the record.
Run the night shift you planned for.
Baken is being built in Cape Town and opens to a small group of Western Cape firms first. Join the waitlist for early access.
Western Cape first · Owner-managed firms with a 24/7 control room